The metric decides what “works” means.
Your company appears more often in AI answers. Has the investment worked? It depends on whether the system merely names you, uses your evidence, recommends the right offer or helps create a worthwhile sale. GEO research provides evidence for some of those steps. Treating them as one result is where the advice goes wrong.
What would count as working?
GEO, short for generative engine optimization, covers efforts to improve how a business or its information appears in AI-generated answers. For a company deciding where to invest, the useful starting point is the customer decision it wants to influence.
A source citation, a brand mention and a product recommendation answer different questions. They can also travel separately: another website can recommend your product, while your own guide supplies background for a competitor’s recommendation. A single visibility score can conceal that difference.
The same business can win one metric and lose another
A shopper needs a desk no wider than 100 cm, delivered by Friday. Fictional Company A sells a 98 cm desk; its delivery date is unverified. Inspect four possible outcomes.
The answer links to Company A’s guide to small desks, then recommends another seller.
- What this establishes
- A page received a source citation.
- What remains unresolved
- Whether Company A’s product was considered, recommended or bought.
Check next Read the claim beside the link. Is the citation supporting the company’s offer or only background information?
Authored examples, not observed AI answers. These outcomes can overlap or occur through different channels; they are not a measured funnel.
Read all outcomes
Cited
The answer links to Company A’s guide to small desks, then recommends another seller.
- What this establishes
- A page received a source citation.
- What remains unresolved
- Whether Company A’s product was considered, recommended or bought.
Check next Read the claim beside the link. Is the citation supporting the company’s offer or only background information?
Mentioned
“Company A and Company B both offer compact desks.”
- What this establishes
- The company’s name appeared.
- What remains unresolved
- Which source supports it, whether the right model fits and whether Friday delivery is possible.
Check next Separate a name appearing from a supported, customer-relevant recommendation.
Recommended
“Company A’s 98 cm desk fits your space. Confirm Friday delivery before ordering.”
- What this establishes
- A conditional recommendation fits the known width requirement.
- What remains unresolved
- The delivery condition, customer response and any resulting sale.
Check next Check unresolved conditions and whether customers actually act on the recommendation.
Bought
The customer buys Company A’s desk through a retailer.
- What this establishes
- A product sale occurred through that seller.
- What remains unresolved
- Whether AI caused an additional sale, the margin and which channel would otherwise have won it.
Check next Compare incremental contribution after costs and displaced sales, not only attributed revenue.
“40% more visible” leaves the business question open
Pranjal Aggarwal and colleagues’ original GEO study gave a generator five sources and rewrote one of them. Its strongest headline concerned how much, and how prominently, the answer represented that source. That is a useful experiment on answer construction. It leaves open whether an edited page gets discovered in a changing web index or earns a customer.
The later C-SEO Bench, by Haritz Puerto and colleagues, asked about citation order across different tasks and models. Most tested rewrites did not reliably improve it. This is not a clean contradiction: taking more space in an answer and being cited earlier are different outcomes. Its stronger “SEO” baseline moved documents within the supplied context; it did not demonstrate the return from an SEO campaign.
Original GEO experiment
41%
Approximate relative increase in position-adjusted answer visibility for quotation addition.
The reported score rises from 19.3 to 27.2. This is not a customer conversion rate.
A result can be real while answering a narrower question than the investment proposal.
View data table & method
Original GEO experiment
Main Table 1, rounded scores. (27.2 ÷ 19.3 − 1) ×100 = 40.93%, displayed as 41%. Fixed five-source context. No customer revenue measured.
| Measure | Value |
|---|---|
| Approximate relative increase in position-adjusted answer visibility for quotation addition. | 41% |
An edit has to survive the search that finds it
Sunghwan Kim and colleagues built SAGEO Arena to put the missing search stages back into the experiment. An edited page returns to an index. It must then be retrieved and pass through another ranking stage before it can contribute to the answer.
Their StageAware approach changes structural fields and body text for those different jobs. The results below show why the stages need separate checks. Better visibility at the beginning does not imply that every intermediate step improves, and the final citation rate still says nothing about purchases.
What else could explain a successful page?
A familiar brand may already have more coverage, links and relevant pages. If those pages also have FAQs, an across-site comparison can credit the FAQ with an advantage it did not create.
An October 2026 preprint by Mahe Chen and Nick Koudas illustrates the problem. Across 158,099 answers in two markets, collected through an academic monitoring platform the authors operate, several common page features appeared helpful across websites but not when comparing pages within the same website. Matching the question remained more informative. The authors also found that brand names could change rankings when supplied product facts stayed fixed.
The questions were in English and concerned the US market, and the answers came through selected API configurations. This is not a global consumer sample. The observational results do not prove that formatting is useless. The practical lesson is to demonstrate the effect of the change itself, rather than copying the features of an already successful competitor.
Would the sale have happened anyway?
Suppose more people arrive from an AI assistant after you improve a product page. They may already have intended to buy. A model update, a seasonal change or new independent coverage could also have contributed. Referral analytics describe a route; they do not establish the additional business caused by your edit.
Maximilian Kaiser and Christian Schulze studied 973 e-commerce websites. In their main February–August 2025 analysis, ChatGPT referrals had higher conversion and revenue per session than paid social, but lower than the other compared channels. The sample spans continents and is concentrated in the Americas and Europe. These are historical observations, not a verdict on today’s AI traffic or on a GEO programme.
For Company A, an AI-assisted sale through a retailer might still be valuable. The decision depends on margin after costs, repeat business and which sale it replaces. Measuring only visits to the brand’s own site would miss part of the outcome; counting every referred order as new demand would overstate it.
Invest in the failure you can locate
Google says the existing SEO foundations remain relevant to AI Overviews and AI Mode, with no special AI file or schema required. Accessible, useful pages and accurate product information are sensible foundations. Eligibility alone does not tell you which additional investment is worthwhile.
Our recommendation is to follow a small set of real customer decisions over time, recording the offer, market, language, competing alternatives and evidence needed to choose. Inspect the answers and available source records. A missing citation alone cannot tell you whether a page was never retrieved or was read and omitted.
The relevant offer is absent
- Investment to consider
- Check access, indexing and coverage of the actual customer question. Inspect third-party sources and feeds where relevant.
- Evidence before expanding
- Repeated appearance in the relevant service and market. Distinguish observed retrieval from citations when logs are unavailable.
The offer appears, but the reason to choose it is lost
- Investment to consider
- Make the decisive, supportable difference easy to identify. Resolve conflicting variants and missing conditions.
- Evidence before expanding
- More accurate comparisons on fresh customer questions, without unsupported claims or recommending an unsuitable product.
Recommendations rise, but value does not
- Investment to consider
- Inspect fulfilment, seller choice, economics and whether the demand was already yours. Reconsider the offer if it lacks a customer-relevant advantage.
- Evidence before expanding
- A credible comparison of additional contribution after costs, alongside accuracy and customer outcomes.
These are diagnostic recommendations, not interventions Atlas has shown to improve revenue.
A useful test must allow the competitor to win
Atlas has now run the supplied-information part of this comparison. The companion Playbook, “Test whether AI understands your offer”, contains the working files, recorded answers and checks. It compares prose, the same facts in labelled bullets, and a third version with two newly disclosed facts from a fictional offer record.
Each condition produced 24 of 24 correct answers in these authored cases. The prose baseline already passed every check, so the comparison could not demonstrate an accuracy improvement. With the two added facts, eight more answers reached a decision, including four that correctly rejected all offers. Counting only recommendations for your brand would miss that distinction.
This is a first reading-stage test. More difficult, unseen customer questions are needed before generalizing. Public discovery requires a separate live-service study; incremental sales need a further commercial comparison. Ask which part of the customer’s decision a proposed GEO investment will change, and what observation would show that it failed.
What supports the answer?
Reported finding: The original GEO gain measures answer visibility
Reported findingGEO reported improvements in answer-visibility measures; its main setup optimized a source already supplied to the generator. That result does not establish additional sales.
Scope and conditions: Historical experimental setup and metric, not a forecast for current services.
Independent evidence · origin, not a quality ratingSource passage · 2024Version date. Main benchmark edits one of five supplied sources; visibility is measured in generated answers. The selected 19.3 and 27.2 scores are rounded Table 1 values, not conversion rates. The supplementary Perplexity experiment is a separate setting.
Sections 2.2.1, 3.1, 4; Table 1; Appendix B.5 About the source and its versionReported finding: Content rewrites do not reliably improve citation order
Reported findingC-SEO Bench finds limited, model- and domain-dependent gains from tested rewrites. Moving a document within the supplied context has a larger effect in its comparison.
Scope and conditions: Context order was manipulated directly. No real-world SEO intervention or customer purchase was tested.
Independent evidence · origin, not a quality ratingSource passage · 2025Version date. Fixed candidate documents, English-language tasks and dated model snapshots. Citation rank differs from the original GEO visibility measure. The SEO baseline changes document order directly; it does not test a real SEO campaign. Authors report 3/54 significant positive cases, while the main table displays ten methods across six domains; Atlas does not derive a success percentage from that count.
Sections 4.2, 6.2–6.4; Tables 3–4 About the source and its versionReported finding: Search-stage gains and final citations can move differently
Reported findingSAGEO Arena reindexes edited documents and evaluates retrieval, reranking and answer citations separately. Its StageAware method improves some reported rates while reducing another.
Scope and conditions: Constructed pipeline; selected initial top-ten targets; reported table values without confidence intervals.
Independent evidence · origin, not a quality ratingSource passage · 2026Version date. A constructed search pipeline over 171,003 documents and 2,700 queries, not a commercial search service. Targets are selected from the initial top ten after reranking, fixing that baseline at 100%. Chart uses rounded absolute rates, not the paper’s relative-change labels. No uncertainty interval is supplied for these table entries.
Sections 3.1, 3.4, 5.3; Table 3; Appendix D About the source and its versionReported finding: Popular page features can inherit the website’s apparent advantage
Reported findingIn two query sets, the Chen–Koudas preprint finds apparent citation benefits for several common page features across websites that do not persist within websites.
Scope and conditions: Observational page comparison, English US-market questions, API configurations and an October 2026 preprint. It does not show that those features never help.
Independent evidence · origin, not a quality ratingSource passage · 2026Preprint, not established consensus. Two English-language US-market query sets, collected through APIs using selected small models. Questions were written for organizations using the authors’ monitoring platform, not sampled from customer query logs. Page-feature findings are associations; the controlled identity tests concern constructed inputs.
Sections 3.1, 4.2, 6.5–6.6, 7–8 About the source and its versionReported finding: Referral performance does not establish a GEO return
Reported findingThe Marketing Science study reports ChatGPT conversion and revenue per session above paid social but below the other compared channels in its main analysis.
Scope and conditions: Historical, observational e-commerce data. The study does not randomize GEO changes or measure all AI-influenced purchases.
Independent evidence · origin, not a quality ratingSource passage · 2026973 websites; main data window 2 February–2 August 2025, with 12-month robustness data from 28 July 2024. All continents represented, concentrated in the Americas and Europe. Observational referral data, not an intervention on GEO. Kaiser is also affiliated with Grips Intelligence. Unknown or missing attribution and customer selection limit causal claims.
Sections 2.2, 3–5; Tables 1–2 About the source and its versionArchitecture described: Google does not require special AI markup
Architecture describedGoogle documents existing SEO fundamentals as relevant to its AI search features and says no additional technical requirements or special schema are needed.
Scope and conditions: One platform’s documentation; eligibility is not guaranteed inclusion or commercial effectiveness.
Vendor claim · origin, not a quality ratingSource passage · 2025The page displays last updated 10 December 2025. Applies to Google Search AI Overviews and AI Mode. Documentation describes eligibility and reporting, not measured returns from an optimization programme.
How to appear in AI features; technical requirements; measuring performance About the source and its versionReported finding: The first Atlas reading test found a ceiling, not a formatting gain
Reported findingProse, labelled bullets and bullets with added facts each produced 24/24 correct answers. With the added facts, eight more answers reached a decision, including four correct rejections.
Scope and conditions: A constructed six-case comparison repeated in twelve sessions with one requested model configuration. No search, customers or sales measured. The Playbook preserves the protocol, outputs and evaluator correction.
Atlas test · origin, not a quality ratingSource passage · 2026Supplied fictional offers: 24/24 correct per condition; 12/24, 12/24 and 20/24 resolved. The baseline already passed every check; no public discovery or commercial effect measured.
Protocol v1; 72 answers checked by a separate Atlas AI reviewer; disclosed evaluator erratum About the source and its version
Where this explanation stops.
- Benchmarks, API observations and consumer applications are different environments. Results from dated model configurations do not establish a current platform-wide rule.
- Much of the evidence concerns English-language content. The international commerce sample is observational and predates this article; it does not establish comparable effects across countries.
- The desk example in this Explainer remains an authored illustration. Atlas has since run the separate fictional-offer reading comparison linked below; it does not measure public discovery or commercial return.
What to take with you
Treat GEO as a set of testable interventions. Keep the information useful and accurate, identify the problem you are trying to solve, and ask whether the evidence supports the investment before expanding it.
Follow the answer back to its sources.
Browse 7 source records
GEO: Generative Engine Optimization
Pranjal Aggarwal, Vishvak Murahari, Tanmay Rajpurohit, Ashwin Kalyan, Karthik Narasimhan and Ameet Deshpande
KDD 2024 · arXiv:2311.09735v3
Version date. Main benchmark edits one of five supplied sources; visibility is measured in generated answers. The selected 19.3 and 27.2 scores are rounded Table 1 values, not conversion rates. The supplementary Perplexity experiment is a separate setting.
DOI: 10.1145/3637528.3671900
Source passages, license and conditions ↗
C-SEO Bench: Does Conversational SEO Work?
Haritz Puerto, Martin Gubri, Tommaso Green, Seong Joon Oh and Sangdoo Yun
NeurIPS 2025 Datasets and Benchmarks · arXiv:2506.11097v3
Version date. Fixed candidate documents, English-language tasks and dated model snapshots. Citation rank differs from the original GEO visibility measure. The SEO baseline changes document order directly; it does not test a real SEO campaign. Authors report 3/54 significant positive cases, while the main table displays ten methods across six domains; Atlas does not derive a success percentage from that count.
Source passages, license and conditions ↗
SAGEO Arena: A Realistic Environment for Evaluating Search-Augmented Generative Engine Optimization
Sunghwan Kim, Wooseok Jeong, Serin Kim, Sangam Lee and Dongha Lee
KDD 2026 · arXiv:2602.12187v2
Version date. A constructed search pipeline over 171,003 documents and 2,700 queries, not a commercial search service. Targets are selected from the initial top ten after reranking, fixing that baseline at 100%. Chart uses rounded absolute rates, not the paper’s relative-change labels. No uncertainty interval is supplied for these table entries.
DOI: 10.1145/3770855.3818146
Source passages, license and conditions ↗
What Drives AI Citations? Content, Retrieval and Model Knowledge in Generative Engine Optimization (GEO)
Mahe Chen and Nick Koudas
University of Toronto · research preprint · arXiv:2610.15033v1
Preprint, not established consensus. Two English-language US-market query sets, collected through APIs using selected small models. Questions were written for organizations using the authors’ monitoring platform, not sampled from customer query logs. Page-feature findings are associations; the controlled identity tests concern constructed inputs.
Source passages, license and conditions ↗
Frontiers: ChatGPT Referrals to E-Commerce Websites: How Do LLMs Compare Against Traditional Channels?
Maximilian Kaiser and Christian Schulze
Marketing Science · Published article; consulted 26 October 2026
973 websites; main data window 2 February–2 August 2025, with 12-month robustness data from 28 July 2024. All continents represented, concentrated in the Americas and Europe. Observational referral data, not an intervention on GEO. Kaiser is also affiliated with Grips Intelligence. Unknown or missing attribution and customer selection limit causal claims.
DOI: 10.1287/mksc.2025.0489
Source passages, license and conditions ↗
AI features and your website
Google Search Central
Google · Live documentation consulted 26 October 2026
The page displays last updated 10 December 2025. Applies to Google Search AI Overviews and AI Mode. Documentation describes eligibility and reporting, not measured returns from an optimization programme.
Source passages, license and conditions ↗
Same facts, new facts: the Atlas offer-reading comparison
The Living Atlas · author and separate reviewer agents
Atlas experiment record · Protocol v1 · 12 sessions, 72 answers · evaluator erratum disclosed
Executed 26 October 2026. No public search or customer transaction; separate AI review, not independent external research.
Source passages, license and conditions ↗
How this version was checked
AI-reviewed by a separate editorial agent · 26 October 2026. The approval applies to revision 2, its text, visuals and source references.
Turns the mechanism of agent-mediated choice into a question about evidence for business investment, distinct from the existing company-selection Explainer.
AI-reviewed by a separate editorial agent · Ask the editor
What changed, and why.
Changes across Atlas →This history comes from saved content versions. A new revision can be an editorial change; it does not by itself mean that the underlying facts changed.
Assessment changed · revision 2
The proposed reading-stage comparison is now executed and published in a companion Playbook. Its ceiling result adds no evidence of a formatting gain or commercial GEO return; prior research and figures remain unchanged.
Compare revision 1 with 2
Current answer
Start with a customer need, locate where useful information is lost and choose a comparison that could disprove the proposed remedy. Our next investigation will test the reading stage before claiming anything about discovery or revenue.
Start with a customer need, locate where useful information is lost and choose a comparison that could disprove the proposed remedy. Our companion Playbook now records the reading-stage comparison. Public discovery and commercial return still require separate tests.
What remains unresolved
Independent, repeated interventions with suitable controls, exposed retrieval where possible, accuracy checks and downstream outcomes. The next Atlas reading comparison is proposed, not executed.
Independent, repeated interventions with suitable controls, exposed retrieval where possible, accuracy checks and downstream outcomes. Atlas has completed a constructed reading comparison; naturally difficult, unseen cases and public discovery remain to be tested.
Section: A useful test must allow the competitor to win
Our proposed Atlas comparison separates clearer presentation from new information. It compares original prose, the same facts reorganized, and a version with previously omitted but verified facts. The test should include cases where the competitor fits better, delivery is unknown or the original already works. Success means a better-supported customer decision. Repetition, varied product order and fresh questions help distinguish a useful change from a lucky answer. This controlled reading test can examine what happens after information reaches the model. Discoverability needs a separate live-service study; incremental sales need a further commercial comparison. The protocol is prepared but has not been executed. Until that evidence exists, we recommend a limited investigation with clear criteria for continuing, revising or stopping. Ask which part of the customer’s decision a proposed GEO investment will change, and what observation would show that it failed.
Atlas has now run the supplied-information part of this comparison. The companion Playbook, “Test whether AI understands your offer”, contains the working files, recorded answers and checks. It compares prose, the same facts in labelled bullets, and a third version with two newly disclosed facts from a fictional offer record. Each condition produced 24 of 24 correct answers in these authored cases. The prose baseline already passed every check, so the comparison could not demonstrate an accuracy improvement. With the two added facts, eight more answers reached a decision, including four that correctly rejected all offers. Counting only recommendations for your brand would miss that distinction. This is a first reading-stage test. More difficult, unseen customer questions are needed before generalizing. Public discovery requires a separate live-service study; incremental sales need a further commercial comparison. Ask which part of the customer’s decision a proposed GEO investment will change, and what observation would show that it failed.
Section sources: A useful test must allow the competitor to win
Not present in this version.
Same facts, new facts: the Atlas offer-reading comparison
Claim: The first Atlas reading test found a ceiling, not a formatting gain
Not present in this version.
Prose, labelled bullets and bullets with added facts each produced 24/24 correct answers. With the added facts, eight more answers reached a decision, including four correct rejections.
Conditions: The first Atlas reading test found a ceiling, not a formatting gain
Not present in this version.
A constructed six-case comparison repeated in twelve sessions with one requested model configuration. No search, customers or sales measured. The Playbook preserves the protocol, outputs and evaluator correction.
Source references: The first Atlas reading test found a ceiling, not a formatting gain
Not present in this version.
Same facts, new facts: the Atlas offer-reading comparison · Protocol v1 · 12 sessions, 72 answers · evaluator erratum disclosed · Protocol v1; 72 answers checked by a separate Atlas AI reviewer; disclosed evaluator erratum · https://www.thelivingatlas.io/explore/test-ai-product-recommendations/kit/record/TEST.md
Sources used before
- GEO: Generative Engine Optimization ↗arXiv:2311.09735v3 · Sections 2.2.1, 3.1, 4; Table 1; Appendix B.5Published 28 June 2024 · recorded in Atlas 26 October 2026
- C-SEO Bench: Does Conversational SEO Work? ↗arXiv:2506.11097v3 · Sections 4.2, 6.2–6.4; Tables 3–4Published 20 October 2025 · recorded in Atlas 26 October 2026
- SAGEO Arena: A Realistic Environment for Evaluating Search-Augmented Generative Engine Optimization ↗arXiv:2602.12187v2 · Sections 3.1, 3.4, 5.3; Table 3; Appendix DPublished 7 August 2026 · recorded in Atlas 26 October 2026
- What Drives AI Citations? Content, Retrieval and Model Knowledge in Generative Engine Optimization (GEO) ↗arXiv:2610.15033v1 · Sections 3.1, 4.2, 6.5–6.6, 7–8Published 10 October 2026 · recorded in Atlas 26 October 2026
- Frontiers: ChatGPT Referrals to E-Commerce Websites: How Do LLMs Compare Against Traditional Channels? ↗Published article; consulted 26 October 2026 · Sections 2.2, 3–5; Tables 1–2Published 21 April 2026 · recorded in Atlas 26 October 2026
- AI features and your website ↗Live documentation consulted 26 October 2026 · How to appear in AI features; technical requirements; measuring performancePublished 10 December 2025 · recorded in Atlas 26 October 2026
Sources used after
- GEO: Generative Engine Optimization ↗arXiv:2311.09735v3 · Sections 2.2.1, 3.1, 4; Table 1; Appendix B.5Published 28 June 2024 · recorded in Atlas 26 October 2026
- C-SEO Bench: Does Conversational SEO Work? ↗arXiv:2506.11097v3 · Sections 4.2, 6.2–6.4; Tables 3–4Published 20 October 2025 · recorded in Atlas 26 October 2026
- SAGEO Arena: A Realistic Environment for Evaluating Search-Augmented Generative Engine Optimization ↗arXiv:2602.12187v2 · Sections 3.1, 3.4, 5.3; Table 3; Appendix DPublished 7 August 2026 · recorded in Atlas 26 October 2026
- What Drives AI Citations? Content, Retrieval and Model Knowledge in Generative Engine Optimization (GEO) ↗arXiv:2610.15033v1 · Sections 3.1, 4.2, 6.5–6.6, 7–8Published 10 October 2026 · recorded in Atlas 26 October 2026
- Frontiers: ChatGPT Referrals to E-Commerce Websites: How Do LLMs Compare Against Traditional Channels? ↗Published article; consulted 26 October 2026 · Sections 2.2, 3–5; Tables 1–2Published 21 April 2026 · recorded in Atlas 26 October 2026
- AI features and your website ↗Live documentation consulted 26 October 2026 · How to appear in AI features; technical requirements; measuring performancePublished 10 December 2025 · recorded in Atlas 26 October 2026
- Same facts, new facts: the Atlas offer-reading comparison ↗Protocol v1 · 12 sessions, 72 answers · evaluator erratum disclosed · Protocol v1; 72 answers checked by a separate Atlas AI reviewer; disclosed evaluator erratumPublished 26 October 2026 · recorded in Atlas 26 October 2026
Available version records (2)
Revision 2 · Assessment changed · reviewed
The proposed reading-stage comparison is now executed and published in a companion Playbook. Its ceiling result adds no evidence of a formatting gain or commercial GEO return; prior research and figures remain unchanged.
Answer in this version
Start with a customer need, locate where useful information is lost and choose a comparison that could disprove the proposed remedy. Our companion Playbook now records the reading-stage comparison. Public discovery and commercial return still require separate tests.
What remained unresolved
Independent, repeated interventions with suitable controls, exposed retrieval where possible, accuracy checks and downstream outcomes. Atlas has completed a constructed reading comparison; naturally difficult, unseen cases and public discovery remain to be tested.
Takeaway and scope
Some GEO changes improve visibility in specific systems. Evidence for a repeatable route from a page edit to profitable demand is much thinner. Find where your offer is being lost, address the cause and measure the customer outcome you care about.
Published experiments, observational data and platform guidance. No universal ranking formula or demonstrated Atlas GEO return.
The original GEO gain measures answer visibility
GEO reported improvements in answer-visibility measures; its main setup optimized a source already supplied to the generator. That result does not establish additional sales.
Historical experimental setup and metric, not a forecast for current services.
Content rewrites do not reliably improve citation order
C-SEO Bench finds limited, model- and domain-dependent gains from tested rewrites. Moving a document within the supplied context has a larger effect in its comparison.
Context order was manipulated directly. No real-world SEO intervention or customer purchase was tested.
Search-stage gains and final citations can move differently
SAGEO Arena reindexes edited documents and evaluates retrieval, reranking and answer citations separately. Its StageAware method improves some reported rates while reducing another.
Constructed pipeline; selected initial top-ten targets; reported table values without confidence intervals.
Popular page features can inherit the website’s apparent advantage
In two query sets, the Chen–Koudas preprint finds apparent citation benefits for several common page features across websites that do not persist within websites.
Observational page comparison, English US-market questions, API configurations and an October 2026 preprint. It does not show that those features never help.
Referral performance does not establish a GEO return
The Marketing Science study reports ChatGPT conversion and revenue per session above paid social but below the other compared channels in its main analysis.
Historical, observational e-commerce data. The study does not randomize GEO changes or measure all AI-influenced purchases.
Google does not require special AI markup
Google documents existing SEO fundamentals as relevant to its AI search features and says no additional technical requirements or special schema are needed.
One platform’s documentation; eligibility is not guaranteed inclusion or commercial effectiveness.
The first Atlas reading test found a ceiling, not a formatting gain
Prose, labelled bullets and bullets with added facts each produced 24/24 correct answers. With the added facts, eight more answers reached a decision, including four correct rejections.
A constructed six-case comparison repeated in twelve sessions with one requested model configuration. No search, customers or sales measured. The Playbook preserves the protocol, outputs and evaluator correction.
Explanation in this version
What would count as working?
GEO, short for generative engine optimization, covers efforts to improve how a business or its information appears in AI-generated answers. For a company deciding where to invest, the useful starting point is the customer decision it wants to influence.
A source citation, a brand mention and a product recommendation answer different questions. They can also travel separately: another website can recommend your product, while your own guide supplies background for a competitor’s recommendation. A single visibility score can conceal that difference.
Illustrative example · no model run The same business can win one metric and lose another
A shopper needs a desk no wider than 100 cm, delivered by Friday. Fictional Company A sells a 98 cm desk; its delivery date is unverified. Inspect four possible outcomes.
The answer links to Company A’s guide to small desks, then recommends another seller.
- What this establishes
- A page received a source citation.
- What remains unresolved
- Whether Company A’s product was considered, recommended or bought.
Check next Read the claim beside the link. Is the citation supporting the company’s offer or only background information?
Authored examples, not observed AI answers. These outcomes can overlap or occur through different channels; they are not a measured funnel.
Read all outcomes
Cited
The answer links to Company A’s guide to small desks, then recommends another seller.
- What this establishes
- A page received a source citation.
- What remains unresolved
- Whether Company A’s product was considered, recommended or bought.
Check next Read the claim beside the link. Is the citation supporting the company’s offer or only background information?
Mentioned
“Company A and Company B both offer compact desks.”
- What this establishes
- The company’s name appeared.
- What remains unresolved
- Which source supports it, whether the right model fits and whether Friday delivery is possible.
Check next Separate a name appearing from a supported, customer-relevant recommendation.
Recommended
“Company A’s 98 cm desk fits your space. Confirm Friday delivery before ordering.”
- What this establishes
- A conditional recommendation fits the known width requirement.
- What remains unresolved
- The delivery condition, customer response and any resulting sale.
Check next Check unresolved conditions and whether customers actually act on the recommendation.
Bought
The customer buys Company A’s desk through a retailer.
- What this establishes
- A product sale occurred through that seller.
- What remains unresolved
- Whether AI caused an additional sale, the margin and which channel would otherwise have won it.
Check next Compare incremental contribution after costs and displaced sales, not only attributed revenue.
“40% more visible” leaves the business question open
Pranjal Aggarwal and colleagues’ original GEO study gave a generator five sources and rewrote one of them. Its strongest headline concerned how much, and how prominently, the answer represented that source. That is a useful experiment on answer construction. It leaves open whether an edited page gets discovered in a changing web index or earns a customer.
The later C-SEO Bench, by Haritz Puerto and colleagues, asked about citation order across different tasks and models. Most tested rewrites did not reliably improve it. This is not a clean contradiction: taking more space in an answer and being cited earlier are different outcomes. Its stronger “SEO” baseline moved documents within the supplied context; it did not demonstrate the return from an SEO campaign.
Read the unit before reading the uplift Independent study · Aggarwal et al. · KDD 2024 Original GEO experiment
41%
Approximate relative increase in position-adjusted answer visibility for quotation addition.
The reported score rises from 19.3 to 27.2. This is not a customer conversion rate.
A result can be real while answering a narrower question than the investment proposal.
View data table & method
Original GEO experiment
Main Table 1, rounded scores. (27.2 ÷ 19.3 − 1) ×100 = 40.93%, displayed as 41%. Fixed five-source context. No customer revenue measured.
Aggarwal et al. · KDD 2024 Measure Value Approximate relative increase in position-adjusted answer visibility for quotation addition. 41% An edit has to survive the search that finds it
Sunghwan Kim and colleagues built SAGEO Arena to put the missing search stages back into the experiment. An edited page returns to an index. It must then be retrieved and pass through another ranking stage before it can contribute to the answer.
Their StageAware approach changes structural fields and body text for those different jobs. The results below show why the stages need separate checks. Better visibility at the beginning does not imply that every intermediate step improves, and the final citation rate still says nothing about purchases.
What else could explain a successful page?
A familiar brand may already have more coverage, links and relevant pages. If those pages also have FAQs, an across-site comparison can credit the FAQ with an advantage it did not create.
An October 2026 preprint by Mahe Chen and Nick Koudas illustrates the problem. Across 158,099 answers in two markets, collected through an academic monitoring platform the authors operate, several common page features appeared helpful across websites but not when comparing pages within the same website. Matching the question remained more informative. The authors also found that brand names could change rankings when supplied product facts stayed fixed.
The questions were in English and concerned the US market, and the answers came through selected API configurations. This is not a global consumer sample. The observational results do not prove that formatting is useless. The practical lesson is to demonstrate the effect of the change itself, rather than copying the features of an already successful competitor.
Would the sale have happened anyway?
Suppose more people arrive from an AI assistant after you improve a product page. They may already have intended to buy. A model update, a seasonal change or new independent coverage could also have contributed. Referral analytics describe a route; they do not establish the additional business caused by your edit.
Maximilian Kaiser and Christian Schulze studied 973 e-commerce websites. In their main February–August 2025 analysis, ChatGPT referrals had higher conversion and revenue per session than paid social, but lower than the other compared channels. The sample spans continents and is concentrated in the Americas and Europe. These are historical observations, not a verdict on today’s AI traffic or on a GEO programme.
For Company A, an AI-assisted sale through a retailer might still be valuable. The decision depends on margin after costs, repeat business and which sale it replaces. Measuring only visits to the brand’s own site would miss part of the outcome; counting every referred order as new demand would overstate it.
Invest in the failure you can locate
Google says the existing SEO foundations remain relevant to AI Overviews and AI Mode, with no special AI file or schema required. Accessible, useful pages and accurate product information are sensible foundations. Eligibility alone does not tell you which additional investment is worthwhile.
Our recommendation is to follow a small set of real customer decisions over time, recording the offer, market, language, competing alternatives and evidence needed to choose. Inspect the answers and available source records. A missing citation alone cannot tell you whether a page was never retrieved or was read and omitted.
Editorial decision guide · match the remedy to the observed problem The relevant offer is absent
- Investment to consider
- Check access, indexing and coverage of the actual customer question. Inspect third-party sources and feeds where relevant.
- Evidence before expanding
- Repeated appearance in the relevant service and market. Distinguish observed retrieval from citations when logs are unavailable.
The offer appears, but the reason to choose it is lost
- Investment to consider
- Make the decisive, supportable difference easy to identify. Resolve conflicting variants and missing conditions.
- Evidence before expanding
- More accurate comparisons on fresh customer questions, without unsupported claims or recommending an unsuitable product.
Recommendations rise, but value does not
- Investment to consider
- Inspect fulfilment, seller choice, economics and whether the demand was already yours. Reconsider the offer if it lacks a customer-relevant advantage.
- Evidence before expanding
- A credible comparison of additional contribution after costs, alongside accuracy and customer outcomes.
These are diagnostic recommendations, not interventions Atlas has shown to improve revenue.
A useful test must allow the competitor to win
Atlas has now run the supplied-information part of this comparison. The companion Playbook, “Test whether AI understands your offer”, contains the working files, recorded answers and checks. It compares prose, the same facts in labelled bullets, and a third version with two newly disclosed facts from a fictional offer record.
Each condition produced 24 of 24 correct answers in these authored cases. The prose baseline already passed every check, so the comparison could not demonstrate an accuracy improvement. With the two added facts, eight more answers reached a decision, including four that correctly rejected all offers. Counting only recommendations for your brand would miss that distinction.
This is a first reading-stage test. More difficult, unseen customer questions are needed before generalizing. Public discovery requires a separate live-service study; incremental sales need a further commercial comparison. Ask which part of the customer’s decision a proposed GEO investment will change, and what observation would show that it failed.
Schematic · not measured data An answer can use your information without delivering the business outcome you intended. Conceptual illustration, not measured data.
Sources in this version
- GEO: Generative Engine Optimization ↗arXiv:2311.09735v3 · Sections 2.2.1, 3.1, 4; Table 1; Appendix B.5Published 28 June 2024 · recorded in Atlas 26 October 2026
- C-SEO Bench: Does Conversational SEO Work? ↗arXiv:2506.11097v3 · Sections 4.2, 6.2–6.4; Tables 3–4Published 20 October 2025 · recorded in Atlas 26 October 2026
- SAGEO Arena: A Realistic Environment for Evaluating Search-Augmented Generative Engine Optimization ↗arXiv:2602.12187v2 · Sections 3.1, 3.4, 5.3; Table 3; Appendix DPublished 7 August 2026 · recorded in Atlas 26 October 2026
- What Drives AI Citations? Content, Retrieval and Model Knowledge in Generative Engine Optimization (GEO) ↗arXiv:2610.15033v1 · Sections 3.1, 4.2, 6.5–6.6, 7–8Published 10 October 2026 · recorded in Atlas 26 October 2026
- Frontiers: ChatGPT Referrals to E-Commerce Websites: How Do LLMs Compare Against Traditional Channels? ↗Published article; consulted 26 October 2026 · Sections 2.2, 3–5; Tables 1–2Published 21 April 2026 · recorded in Atlas 26 October 2026
- AI features and your website ↗Live documentation consulted 26 October 2026 · How to appear in AI features; technical requirements; measuring performancePublished 10 December 2025 · recorded in Atlas 26 October 2026
- Same facts, new facts: the Atlas offer-reading comparison ↗Protocol v1 · 12 sessions, 72 answers · evaluator erratum disclosed · Protocol v1; 72 answers checked by a separate Atlas AI reviewer; disclosed evaluator erratumPublished 26 October 2026 · recorded in Atlas 26 October 2026
Revision 1 · First recorded version · reviewed
Examines what GEO research measures and how companies can connect an intervention to the customer outcome they intend to change.
Answer in this version
Start with a customer need, locate where useful information is lost and choose a comparison that could disprove the proposed remedy. Our next investigation will test the reading stage before claiming anything about discovery or revenue.
What remained unresolved
Independent, repeated interventions with suitable controls, exposed retrieval where possible, accuracy checks and downstream outcomes. The next Atlas reading comparison is proposed, not executed.
Takeaway and scope
Some GEO changes improve visibility in specific systems. Evidence for a repeatable route from a page edit to profitable demand is much thinner. Find where your offer is being lost, address the cause and measure the customer outcome you care about.
Published experiments, observational data and platform guidance. No universal ranking formula or demonstrated Atlas GEO return.
The original GEO gain measures answer visibility
GEO reported improvements in answer-visibility measures; its main setup optimized a source already supplied to the generator. That result does not establish additional sales.
Historical experimental setup and metric, not a forecast for current services.
Content rewrites do not reliably improve citation order
C-SEO Bench finds limited, model- and domain-dependent gains from tested rewrites. Moving a document within the supplied context has a larger effect in its comparison.
Context order was manipulated directly. No real-world SEO intervention or customer purchase was tested.
Search-stage gains and final citations can move differently
SAGEO Arena reindexes edited documents and evaluates retrieval, reranking and answer citations separately. Its StageAware method improves some reported rates while reducing another.
Constructed pipeline; selected initial top-ten targets; reported table values without confidence intervals.
Popular page features can inherit the website’s apparent advantage
In two query sets, the Chen–Koudas preprint finds apparent citation benefits for several common page features across websites that do not persist within websites.
Observational page comparison, English US-market questions, API configurations and an October 2026 preprint. It does not show that those features never help.
Referral performance does not establish a GEO return
The Marketing Science study reports ChatGPT conversion and revenue per session above paid social but below the other compared channels in its main analysis.
Historical, observational e-commerce data. The study does not randomize GEO changes or measure all AI-influenced purchases.
Google does not require special AI markup
Google documents existing SEO fundamentals as relevant to its AI search features and says no additional technical requirements or special schema are needed.
One platform’s documentation; eligibility is not guaranteed inclusion or commercial effectiveness.
Explanation in this version
What would count as working?
GEO, short for generative engine optimization, covers efforts to improve how a business or its information appears in AI-generated answers. For a company deciding where to invest, the useful starting point is the customer decision it wants to influence.
A source citation, a brand mention and a product recommendation answer different questions. They can also travel separately: another website can recommend your product, while your own guide supplies background for a competitor’s recommendation. A single visibility score can conceal that difference.
Illustrative example · no model run The same business can win one metric and lose another
A shopper needs a desk no wider than 100 cm, delivered by Friday. Fictional Company A sells a 98 cm desk; its delivery date is unverified. Inspect four possible outcomes.
The answer links to Company A’s guide to small desks, then recommends another seller.
- What this establishes
- A page received a source citation.
- What remains unresolved
- Whether Company A’s product was considered, recommended or bought.
Check next Read the claim beside the link. Is the citation supporting the company’s offer or only background information?
Authored examples, not observed AI answers. These outcomes can overlap or occur through different channels; they are not a measured funnel.
Read all outcomes
Cited
The answer links to Company A’s guide to small desks, then recommends another seller.
- What this establishes
- A page received a source citation.
- What remains unresolved
- Whether Company A’s product was considered, recommended or bought.
Check next Read the claim beside the link. Is the citation supporting the company’s offer or only background information?
Mentioned
“Company A and Company B both offer compact desks.”
- What this establishes
- The company’s name appeared.
- What remains unresolved
- Which source supports it, whether the right model fits and whether Friday delivery is possible.
Check next Separate a name appearing from a supported, customer-relevant recommendation.
Recommended
“Company A’s 98 cm desk fits your space. Confirm Friday delivery before ordering.”
- What this establishes
- A conditional recommendation fits the known width requirement.
- What remains unresolved
- The delivery condition, customer response and any resulting sale.
Check next Check unresolved conditions and whether customers actually act on the recommendation.
Bought
The customer buys Company A’s desk through a retailer.
- What this establishes
- A product sale occurred through that seller.
- What remains unresolved
- Whether AI caused an additional sale, the margin and which channel would otherwise have won it.
Check next Compare incremental contribution after costs and displaced sales, not only attributed revenue.
“40% more visible” leaves the business question open
Pranjal Aggarwal and colleagues’ original GEO study gave a generator five sources and rewrote one of them. Its strongest headline concerned how much, and how prominently, the answer represented that source. That is a useful experiment on answer construction. It leaves open whether an edited page gets discovered in a changing web index or earns a customer.
The later C-SEO Bench, by Haritz Puerto and colleagues, asked about citation order across different tasks and models. Most tested rewrites did not reliably improve it. This is not a clean contradiction: taking more space in an answer and being cited earlier are different outcomes. Its stronger “SEO” baseline moved documents within the supplied context; it did not demonstrate the return from an SEO campaign.
Read the unit before reading the uplift Independent study · Aggarwal et al. · KDD 2024 Original GEO experiment
41%
Approximate relative increase in position-adjusted answer visibility for quotation addition.
The reported score rises from 19.3 to 27.2. This is not a customer conversion rate.
A result can be real while answering a narrower question than the investment proposal.
View data table & method
Original GEO experiment
Main Table 1, rounded scores. (27.2 ÷ 19.3 − 1) ×100 = 40.93%, displayed as 41%. Fixed five-source context. No customer revenue measured.
Aggarwal et al. · KDD 2024 Measure Value Approximate relative increase in position-adjusted answer visibility for quotation addition. 41% An edit has to survive the search that finds it
Sunghwan Kim and colleagues built SAGEO Arena to put the missing search stages back into the experiment. An edited page returns to an index. It must then be retrieved and pass through another ranking stage before it can contribute to the answer.
Their StageAware approach changes structural fields and body text for those different jobs. The results below show why the stages need separate checks. Better visibility at the beginning does not imply that every intermediate step improves, and the final citation rate still says nothing about purchases.
What else could explain a successful page?
A familiar brand may already have more coverage, links and relevant pages. If those pages also have FAQs, an across-site comparison can credit the FAQ with an advantage it did not create.
An October 2026 preprint by Mahe Chen and Nick Koudas illustrates the problem. Across 158,099 answers in two markets, collected through an academic monitoring platform the authors operate, several common page features appeared helpful across websites but not when comparing pages within the same website. Matching the question remained more informative. The authors also found that brand names could change rankings when supplied product facts stayed fixed.
The questions were in English and concerned the US market, and the answers came through selected API configurations. This is not a global consumer sample. The observational results do not prove that formatting is useless. The practical lesson is to demonstrate the effect of the change itself, rather than copying the features of an already successful competitor.
Would the sale have happened anyway?
Suppose more people arrive from an AI assistant after you improve a product page. They may already have intended to buy. A model update, a seasonal change or new independent coverage could also have contributed. Referral analytics describe a route; they do not establish the additional business caused by your edit.
Maximilian Kaiser and Christian Schulze studied 973 e-commerce websites. In their main February–August 2025 analysis, ChatGPT referrals had higher conversion and revenue per session than paid social, but lower than the other compared channels. The sample spans continents and is concentrated in the Americas and Europe. These are historical observations, not a verdict on today’s AI traffic or on a GEO programme.
For Company A, an AI-assisted sale through a retailer might still be valuable. The decision depends on margin after costs, repeat business and which sale it replaces. Measuring only visits to the brand’s own site would miss part of the outcome; counting every referred order as new demand would overstate it.
Invest in the failure you can locate
Google says the existing SEO foundations remain relevant to AI Overviews and AI Mode, with no special AI file or schema required. Accessible, useful pages and accurate product information are sensible foundations. Eligibility alone does not tell you which additional investment is worthwhile.
Our recommendation is to follow a small set of real customer decisions over time, recording the offer, market, language, competing alternatives and evidence needed to choose. Inspect the answers and available source records. A missing citation alone cannot tell you whether a page was never retrieved or was read and omitted.
Editorial decision guide · match the remedy to the observed problem The relevant offer is absent
- Investment to consider
- Check access, indexing and coverage of the actual customer question. Inspect third-party sources and feeds where relevant.
- Evidence before expanding
- Repeated appearance in the relevant service and market. Distinguish observed retrieval from citations when logs are unavailable.
The offer appears, but the reason to choose it is lost
- Investment to consider
- Make the decisive, supportable difference easy to identify. Resolve conflicting variants and missing conditions.
- Evidence before expanding
- More accurate comparisons on fresh customer questions, without unsupported claims or recommending an unsuitable product.
Recommendations rise, but value does not
- Investment to consider
- Inspect fulfilment, seller choice, economics and whether the demand was already yours. Reconsider the offer if it lacks a customer-relevant advantage.
- Evidence before expanding
- A credible comparison of additional contribution after costs, alongside accuracy and customer outcomes.
These are diagnostic recommendations, not interventions Atlas has shown to improve revenue.
A useful test must allow the competitor to win
Our proposed Atlas comparison separates clearer presentation from new information. It compares original prose, the same facts reorganized, and a version with previously omitted but verified facts. The test should include cases where the competitor fits better, delivery is unknown or the original already works.
Success means a better-supported customer decision. Repetition, varied product order and fresh questions help distinguish a useful change from a lucky answer. This controlled reading test can examine what happens after information reaches the model. Discoverability needs a separate live-service study; incremental sales need a further commercial comparison.
The protocol is prepared but has not been executed. Until that evidence exists, we recommend a limited investigation with clear criteria for continuing, revising or stopping. Ask which part of the customer’s decision a proposed GEO investment will change, and what observation would show that it failed.
Schematic · not measured data An answer can use your information without delivering the business outcome you intended. Conceptual illustration, not measured data.
Sources in this version
- GEO: Generative Engine Optimization ↗arXiv:2311.09735v3 · Sections 2.2.1, 3.1, 4; Table 1; Appendix B.5Published 28 June 2024 · recorded in Atlas 26 October 2026
- C-SEO Bench: Does Conversational SEO Work? ↗arXiv:2506.11097v3 · Sections 4.2, 6.2–6.4; Tables 3–4Published 20 October 2025 · recorded in Atlas 26 October 2026
- SAGEO Arena: A Realistic Environment for Evaluating Search-Augmented Generative Engine Optimization ↗arXiv:2602.12187v2 · Sections 3.1, 3.4, 5.3; Table 3; Appendix DPublished 7 August 2026 · recorded in Atlas 26 October 2026
- What Drives AI Citations? Content, Retrieval and Model Knowledge in Generative Engine Optimization (GEO) ↗arXiv:2610.15033v1 · Sections 3.1, 4.2, 6.5–6.6, 7–8Published 10 October 2026 · recorded in Atlas 26 October 2026
- Frontiers: ChatGPT Referrals to E-Commerce Websites: How Do LLMs Compare Against Traditional Channels? ↗Published article; consulted 26 October 2026 · Sections 2.2, 3–5; Tables 1–2Published 21 April 2026 · recorded in Atlas 26 October 2026
- AI features and your website ↗Live documentation consulted 26 October 2026 · How to appear in AI features; technical requirements; measuring performancePublished 10 December 2025 · recorded in Atlas 26 October 2026